SECURITY AND CONFIDENTIALITY POLICY
As a result of freely providing by the user of the website http://trenmashotel.renfe.com (forwards, the Page) their personal data, both when registering in the same and when making requests for services, the user accepts that the personal data provided by him or that are provided in the future to VIAJES REINA, SL (forwards, Viajes Reina) entity with address in Cañada de Alfares, 3 bis. 45600 Talavera de la Reina (Toledo), are subject to be processed in a personal data file in order to send you information about our services and manage the provision of services hired, whose responsibility and ownership is Viajes Reina.
We also inform you that when proceeding to book of products and services through the website, Viajes Reina will collect the IP address from which you make the purchase in order to generate usage statistics that allow us to improve our products and services, and for security reasons. The data delivered by the user and registered by Viajes Reina will be used for the provision and administration of intermediation services provided by Viajes Reina in the processing of reservations and the charge of products and services through the Page, call centers, systems communication mobile phones based on GSM, GPRS or UMTS technologies; the realization of contests with prize, the subscription to informative bulletins, and the management of incidences, the accomplishment of statistics, the remission of publicity and other commercial promotions by electronic mail, SMS, MMS or any other similar means of Viajes Reina.
If you do not consent to your personal data being processed for the purposes of promotion and advertising of our products and / or services, please indicate it by writing an email to firstname.lastname@example.org, if you prefer you can make such communication by postal mail to the social address of Viajes Reina indicated above. On the other hand, users may perform, directly or through a representative, the rights of access, rectification, cancellation and opposition to their data, through a written and signed request containing the following information: name, surname of the client, address to effects of notifications, photocopy of ID or Passport, and request in which the demand is specified, addressed to the following email address email@example.com or through ordinary mail to the following adress: Cañada de Alfares, 3. Bis. 45600 Talavera de la Reina (Toledo) (España).
The delivery of all data, required to make the demand requested by the user through the Site are required, unless otherwise specified in the form, and Viajes Reina may deny the registry to the concerned who does not provide such information. The user and holder of the data expressly authorizes Viajes Reina for the processing of their data relating to the management of the service and incidents, booking processing, billing, commercial communications, advertising and marketing via email, SMS, MMS, WAP or any other similar media.
This way Viajes Reina, informs the user that hiring products and services offered on the website, Viajes Reina must necessarily communicate the personal data of the user to the suppliers of products and services and / or Tour operators organizers of the combined trips chosen by the user, who will be obliged to use their data, only and exclusively to comply the contract. Likewise, and for the purposes of the provisions of article 34.e) of the Organic Law 15/1999 of December 13 on the protection of personal data, the User gives his consent toViajes Reina in order to transfer his data to the addressee necessary to carry out the provision of the booked service in the terms and conditions previously indicated, bound to any country in the world.
Viajes Reina undertakes to comply with its obligation of classified personal dataand its duty to keep them confidential, and will take the necessary actions to prevent alteration, loss, treatment or unauthorized access, through the hosting of these data on servers that meet the requirements established by Spanish legislation on data protection.