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Very important. The schedule for events, services or entrance tickets to shows included in any of the packs of Renfe Viajes Ocio are INDEPENDENT to the train schedule.

REMEMBER. Set a date and time in between the departure and the return train, to avoid complications!.

Not Renfe nor Viajes Reina take responsabilities for the lost of the trip because of the previously pointed. .


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Aviso legal tren hotel renfe



The present Legal Advice regulates the access and usage of the search engine and potential products and services booking which can be accessed through the URL, from now on “the website”.


The present Legal Advice regulates the access and usage of the previously mentioned search engine, ownership by VIAJES REINA S.L. (from now on Viajes Reina), whose legal name is VIAJES REINA S.L. with registered office at Cañada de Alfares, 3 bis. 45600 Talavera de la Reina (Toledo) (España), with VAT-ID B-45402161, inscribed in the Toledo’s Mercantile Registry, Sheet 27, Society’s Book 775, page nº TO-11, 669, Inscription 1st, phone number 91 828 00 12 and email: Viajes Reina is a merchant entity whose activity consists in the exercise of mediation/organization of tourist services activities, for which they hold the necessary licenses given by Castilla la Mancha’s Government. On the other hand, the person, from now on the User, who access the website to obtain information and book services offered through the site. All the terms can be stored and reproduced by the user/clients through any tools and conventional word processors. All the electronic documents formalizing the booking, will remain stored also remitted to the client via email. In order to use the current Website is necessary to accept by the user’s part, the current Legal Advice and the present text will be considered as accepted by continuing the navigation through the site without the necessity of a conventional signature. In those cases the User decides to book any of the offered services, should also, read and accept the Booking Terms regarding the chosen product or service. In case of not accepting the current Legal Advice, the user should abstain of accessing and/or using the services and/or contents offered by Viajes Reina.


In case of necessity of registration by the user in order to access any services, the collection and treatment of users’ personal informationwill be subject to the disposed in our Privacy Policy. 4. OFFERED SERVICES’S OBJECT Through the website, Viajes Reina enables the user to access and use the diverse services and contents disposed by Viajes Reina themselves and/or other third parties as suppliers of services and contents, among which are included, enunciatively, the reservation of: train tickets and hotel establishments. The current Legal Advice regulates exclusively the generic use of the website; the effective booking of any offered services will be ruled by their specific Booking Terms, in accordance with the current legislation regarding such matter. The user will be able to visualize and print such Terms and should expressly accept them before making the reservationeffective. Reserving or booking products by user’s choice, will be subject to the specific Terms and Conditions established for each case.


In order to access the website, the User must have internet access, paying the access and connection fees accordingly and disposing of a terminal and the operating systems necessary to make the network connection, including a terminal adequate to the effect (computer, smartphone…) and a modem or another similar access device. The correct access and use of certain contents and services of the Website, implies the download in your terminals of certain plugins, cookies, complements or other logical elements. Viajes Reina reserves the right to update the present Legal Advice that regulates the access to the Website, being always applicable, for the user’s benefit, the valid redaction in the moment of access to the website. The update of the present text, will be pre-notified from the website by an emerging window, which will open upon accessing the website with a minimum antecedence of 15 days of its entry into force. The user compromises to use the website, its conditions, services and contents accordingly to the current law, moral, good manners and public order, using the web diligent, correct and licitly and not using it with goals contrary to the present Legal Advice, harmful to the interests or rights of thirds or that may damage, disable or deteriorate the website or its services, or impede a normal enjoyment of the same by other Users. The user will refrain to perform actions that damage, interrupt or generate mistakes in our systems, likewise adding programs, virus, macros, applets, ActiveX controls or any other logical device or character sequence that may cause or be susceptible of causing any kind of alteration in Viajes Reina or thirds’ informatics systems. Likewise, the User has to guard diligently and keep in secret the password given by Viajes Reina and assume the consequences or economic prejudice suffered by the lack of diligence in the custody of them. Viajes Reina reserves the right to deny or revoke the access to the website, at any time and without necessity of pre-advice to those who fail to comply with this Legal Advice. The links and hypertext that enable the User the access to thirds through the Website, doesn’t belong or are guarded by Viajes Reina. Since the performance of the possible links is to only inform the User about the existence of other information sources about a concrete issue, Viajes Reina will not be held responsible of the correct performance of such links, nor the prejudices that the user may suffer in virtue of the information found in the linked Website. In any case, in order to interpose any claim regarding the advertised content in the Website, you may refer to the following email address: We remind you that the current text is the Legal Advice that regulates the terms of access to the Website, so this text doesn’t regulate any booking terms. Therefore, Viajes Reina will answer to the consumer, accordingly to the obligations it behooves to them regarding their management scope. VIAJES REINA makes every necessary effort to offer the content information truthfully and without typographic mistakes. In the case any mistakes of this matter were produced, alien to Viajes Reina’s will, it would be proceeded to the correction of such mistake as soon as possible and it will be facilitated to the user with the information and options established in the current legislation.


The totality of contents in this Website, enunciatively and no limitative: the text, illustrations, photography, images, brands, commercial names, distinctive signs, graphs, logos, buttons, software files, color combinations, as well as the structure, selection, arrangement and presentation of its contents, are protected by the laws of Intellectual and Industrial Property, being prohibited its reproduction, distribution, commercialization, public communication and transformation, but for personal and private use. Thus, the User recognizes the reproduction, distribution, commercialization, transformation and, generally, any other form of exploitation by any procedure, of the whole or a part of the content of the Website, constitutes an infraction of the Intellectual and/or Industrial Property Rights. By the acceptance of the current Legal Advice, the User that may introduce reviews, images, videos or comments in the Website, accepts granting Viajes Reina non-exclusive right, for free, everlasting, irrevocable and transferable to thirds, to use, reproduce, modify, adapt, publish, translate, create derived products, distribute and exhibit such reviews, images, videos or comments all over the world in any mean of communication. Viajes Reina and sub-licensees will also be granted with the right to use the name accompanying such review or comment, in the case there were any, regarding that review or comment. The user guarantees that the information, material, contents or observations that are not their own personal information and are given to Viajes Reina through the website, doesn’t infringe upon the rights of intellectual or industrial property of third parties, nor any other legal disposition. The information, materials, contents or observations that the User gives to Viajes Reina, will be considered non-confidential, reserving the Right to use in the suitable way considered by Viajes Reina.


Viajes Reina reserves the right of use of “cookies”, for any kind of usage of the Website. “Cookies” are small data files generated in the User’s computer that allow us to know the following information. In order to obtain complete information regarding the cookies we use, we request you read our Cookies Policy…


It’s forbidden the access and use of the Website to minors, Viajes Reina establish a block method of registration for those persons under 18, and doesn’t hold responsibility of the veracity and exactitude of the data given by the User. Viajes Reina reminds the adult users that have minors at their charge, that it will be your exclusive responsibility to determine which services and/or contents are (or not) appropriated for their age. In any case, the booking of services and product through the website is forbidden to users underage, having to previously obtain paternal, tutor or legal representative consent with anteriority, who will be considered as responsible for the actions taken by the minors at their charge, according to the current legislation.


The present conditions are redacted in Spanish and will be interpreted and ruled by the laws of the Spanish Kingdom. The parts agree to summit the disagreements that may arise in the application of the current contact to the jurisdiction and Courts of Madrid, always when it were legally possible. If you are booking as user, the competent Court to settle between the parts would be those established according to the consuming normative art. 90.2 RDL 1/2007

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By using the services of managed by Viajes Reina, you will enter into a contract directly with Viajes Reina, without the intervention of Renfe Viajeros, and you will be bound only to its general conditions of contract.

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